AI Sheldon

1. Introduction
AI Sheldon is a personalized digital assistant designed to help users manage their personal and business documents, communications, and information more efficiently. The primary purpose of the application is to act as an intelligent personal assistant, leveraging natural language processing, machine learning, and data analytics to help users stay organized, productive, and informed.

The key features and capabilities of the AI Sheldon application include:
1.1 Document Management: The application can automatically organize the user's files and documents stored in cloud storage services like Google Drive and OneDrive, suggesting file naming conventions, creating logical folder structures, and surfacing relevant documents based on the user's current context or project needs.
1.2 Email Management: The application can integrate with the user's email accounts (both personal and business) to help manage their inbox more effectively. It can categorize emails by importance, urgency, or subject matter, provide automated email responses, and surface relevant information from past emails to assist the user in their tasks.
1.3 Information Retrieval and Recommendations: By analyzing the user's documents, emails, and other data sources, the application can provide personalized recommendations for relevant information, resources, and tools that may be useful to the user. This could include suggesting industry reports, research articles, or collaboration opportunities based on the user's interests and activities.
1.4 Task and Workflow Automation: The application can leverage the user's data to automate various tasks and workflows, such as scheduling meetings, setting reminders, and generating reports. It can learn from the user's habits and preferences to streamline their daily routines and increase their overall productivity.
1.5 Personalized Insights and Analytics: The application can provide the user with valuable insights and analytics based on their data, such as productivity trends, communication patterns, and document usage statistics. This information can help the user better understand their own work habits and identify areas for improvement.

2.	Information We Collect 
2.1 Personal Information: When you sign up for AI Sheldon, we collect your name, email address, and other contact information you provide. As you use our application, we also collect information about your documents, emails, and other data sources that you choose to integrate with AI Sheldon.
The rationale behind collecting the user's personal and business data is to enable the application's core functionality as a personalized digital assistant. By accessing and analyzing the user's documents, communications, and other relevant information, the application can tailor its services and recommendations to the user's unique needs, preferences, and work context. This level of personalization and contextual awareness is essential for the application to provide meaningful and valuable assistance to the user.
2.2 Usage Information: We collect information about how you use AI Sheldon, including your interactions with the application, the features you use, and the actions taken by your authorized agents.
2.3 Device Information: We may collect information about the devices you use to access AI Sheldon, including your device model, operating system, browser type, and IP address.

3.	How We Use Your Information 
3.1 Providing and Improving Our Services: We use your information to provide, maintain, and improve AI Sheldon's features and functionality, including document management, email organization, information retrieval, task automation, and personalized recommendations.
3.2 Communication: We may use your contact information to send you updates, notifications, and other information related to AI Sheldon. You can opt-out of receiving these communications at any time.
3.3 Personalization: We use your information to personalize your experience with AI Sheldon, such as providing tailored content, recommendations, and insights based on your usage patterns and preferences.
3.4 Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

4.	User Access and Control AI Sheldon is committed to providing users with robust tools and settings to access, review, update, and delete the personal information it collects. Specifically:
4.1 Data Access: Users will be able to view a comprehensive record of all the data the application has collected about them, including documents, emails, contact information, activity logs, and any other personal or business data. This data access will be available through the application's user settings or dashboard, allowing users to clearly understand the scope and nature of the information the application maintains.
4.2 Data Editing and Updating: Users will be able to directly edit or update any of their personal information stored by the application, such as contact details, preferences, or account settings. This will ensure the application's records are always current and accurate, reflecting the user's latest information.
4.3 Data Deletion: Users will have the ability to request the complete deletion of their personal data from the application's systems. This will include the removal of any documents, emails, or other files the user has shared with or granted the application access to. The application will comply with all relevant data privacy regulations, such as the GDPR and CCPA, regarding the user's right to have their personal information deleted upon request.
4.4 Consent Management: The application will allow users to review, update, and withdraw their consent for the collection and processing of their personal data at any time. This will include the ability to revoke access to the user's Google Drive, email accounts, and other connected data sources.

5.	User Rights and Transparency AI Sheldon is committed to maintaining a high level of transparency and accountability when it comes to its data practices and user privacy protections. The application recognizes the importance of empowering users with clear and accessible information about how their personal data is collected, used, and shared, as well as providing them with effective channels to address any concerns or requests related to data privacy.
5.1 Right to Access: Users will be informed of their right to access the personal data the application has collected about them, as described in the "Data Access" section above.
5.2 Right to Rectification: Users will be able to request the correction or update of any inaccurate personal data the application maintains, as outlined in the "Data Editing and Updating" section.
5.3 Right to Erasure: Users will be able to request the complete deletion of their personal data from the application's systems, as described in the "Data Deletion" section.
5.4 Right to Data Portability: Users will have the ability to obtain and transfer their personal data in a structured, commonly used, and machine-readable format, as explained in the "Data Portability" section.
5.5 Right to Withdraw Consent: Users will be able to withdraw their consent for the collection and processing of their personal data at any time, as described in the "Consent Management" section.

6.	Information Sharing and Disclosure 
6.1 Third-Party Services: AI Sheldon integrates with third-party services, such as Google Drive and Microsoft OneDrive, to provide its features. We may share your information with these services to enable the integration and functionality of AI Sheldon.
The Privacy Policy will transparently disclose any instances where the application shares user data with third-party service providers, partners, or other entities. This will include the specific reasons for such data sharing, the categories of data involved, and the security measures and data protection agreements in place to safeguard the user's information.
We do not share your information with third parties for their marketing purposes.
6.2 Service Providers: We may engage trusted third-party service providers to help us operate, maintain, and improve AI Sheldon. These providers are bound by strict confidentiality obligations and are only permitted to use your information as necessary to provide services to us.
6.3 Business Transfers: If AI Sheldon is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in control or use of your information.
6.4 Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

7.	Data Security and Safeguards AI Sheldon places a strong emphasis on data security and safeguards to protect the personal and business information of its users. As a company committed to user privacy and trust, the application has implemented a comprehensive set of technical and organizational measures to ensure the confidentiality, integrity, and availability of user data.
7.1 Technical Measures:
•	Access Controls: The application employs strict access controls and role-based permissions to limit access to user data. Only authorized personnel with a legitimate need to access the data, such as system administrators and customer support representatives, are granted the necessary permissions. All access to user data is logged and monitored for any suspicious activity.
•	Network Security: The application's infrastructure is hosted on secure, redundant cloud platforms that adhere to rigorous security standards. The application utilizes firewalls, intrusion detection/prevention systems, and other network security measures to protect against unauthorized access, data breaches, and distributed denial-of-service (DDoS) attacks.
•	Backups and Disaster Recovery: The application maintains regular backups of user data, stored in geographically dispersed locations to ensure data can be restored in the event of a disaster or system failure. The application also has a comprehensive incident response plan in place to quickly identify, contain, and mitigate any security incidents.
7.2 User Security Recommendations: In addition to the technical and organizational measures implemented by the application, users are also provided with guidance and tools to help secure their own accounts and protect their personal information:
•	Strong Passwords: The application enforces the use of strong, unique passwords for all user accounts and recommends the use of password managers to generate and store these passwords securely.
•	Security Best Practices: The application provides users with clear guidance and resources on common security best practices, such as being cautious of phishing attempts, keeping software and devices up-to-date, and being mindful of public Wi-Fi networks.

8.	Liability and Indemnification 
8.1 Liability Limitations: The AI Sheldon application provider, including its parent company, subsidiaries, affiliates, and authorized agents, will not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the user's use of the application or the actions of their user agents. This includes, but is not limited to, damages related to:
•	Interruptions, errors, defects, delays, or inaccuracies in the operation or performance of the application.
•	Loss of data, income, or business opportunities due to the use or inability to use the application.
•	Unauthorized access, alteration, or deletion of the user's data by third parties.
•	Statements or conduct of any third party within the application.
•	Any other matter relating to the application or its use.
8.2 User Responsibilities: Users are responsible for the proper and lawful use of the AI Sheldon application, including the actions of any user agents they create or authorize. Users must ensure that their use of the application and any associated agents does not violate any applicable laws, regulations, or third-party rights. Users are also responsible for maintaining the confidentiality and security of their account credentials and for promptly notifying the application provider of any unauthorized use of their account or other security breaches.

9.	Agent Framework 
9.1 Scope of the Agent Framework: The AI Sheldon agent framework is designed to assist users in automating a variety of tasks and activities, including but not limited to:
•	Document Management: Agents can be instructed to organize, categorize, and manage the user's documents stored in cloud storage services like Google Drive and Microsoft OneDrive. This includes tasks such as file renaming, folder creation, and document retrieval based on the user's context and preferences.
•	Email Handling: Agents can be configured to handle email-related tasks, such as automatically categorizing and prioritizing emails, drafting and sending responses, scheduling meetings, and surfacing relevant information from past communications.
•	Information Retrieval and Research: Agents can be leveraged to search for and retrieve relevant information, reports, and resources based on the user's queries and areas of interest. This can include identifying industry trends, market data, and emerging technologies.
•	Workflow Automation: Agents can be programmed to automate various business processes and workflows, such as generating reports, tracking project milestones, and sending notifications to team members or stakeholders.
•	Personalized Recommendations: Agents can analyze the user's data and activities to provide personalized recommendations for tools, services, and collaboration opportunities that may be beneficial to the user's personal or professional endeavors.
9.2 Limitations and User Responsibilities: While the AI Sheldon agent framework is designed to be a powerful and versatile tool, it is important to note that the application provider does not assume liability for any incorrect actions or outcomes resulting from the user's use of the agent framework. Users are responsible for:
•	Providing accurate and complete instructions to their agents: Users must ensure that the instructions and parameters they provide to their agents are clear, comprehensive, and aligned with their intended objectives. The application provider cannot be held responsible for any errors or unintended consequences that arise from incomplete or inaccurate user instructions.
•	Regularly monitoring and validating agent activities: Users are responsible for closely monitoring the actions and outputs of their agents to ensure they are performing as expected and in accordance with the user's requirements. Users should promptly notify the application provider of any issues or concerns regarding their agents' behavior.
•	Ensuring compliance with applicable laws and regulations: Users are responsible for ensuring that their use of the agent framework, including the specific tasks and activities assigned to their agents, does not violate any applicable laws, regulations, or third-party rights. The application provider cannot be held liable for any unlawful or unauthorized actions taken by the user's agents.

10.	Use of User Data for AI and Machine Learning
10.1. We hereby confirm that we do not use any user data or information obtained through our web application, including data obtained through Google Workspace APIs, to train, develop, or improve any artificial intelligence (AI) or machine learning (ML) models. Your data is solely used for the functionality and operation of our application and is not utilized for any generalized AI or ML purposes.
•	Google Workspace APIs are not used to develop, improve, or train any generalized AI and/or ML models. We are committed to protecting our users' data and ensuring that it is used only for the intended purposes of our web application.

AI Sheldon is a product of Red Alliance (PTY) LTD.